Managed Infrastructure
Managed Server Hardware
Seamless managed IT infrastructure solutions, tailored to support your unique business requirements.
Seamless managed IT infrastructure
Our managed IT infrastructure solutions apply proven processes that actively monitor networks, quickly addressing any issues before they affect your organisation. We provide a full suite of solutions that enables you to monitor, track, back up and maintain your infrastructure.
In a climate of fast-changing technology, we understand how important it is to keep your infrastructure current and your data secure. Whether your infrastructure is outsourced, in the cloud or on-site, we have the processes, expertise and commitment to ensure the seamless management of your business operations.
What’s included?
Managed servers
There are generally three options for deploying your servers: on-site, private cloud or public cloud – or a hybrid of these, which many clients prefer for the balance of security and cost savings. We’ll advise on, and ultimately manage, all your servers so they keep running at maximum capacity.
Managed network
With a seamless end-to-end managed network service, MIST helps ensure your networks run smoothly and efficiently all year. We provide the tools and skills around the clock to keep your business network up to date, with flexible service levels that tie in with our other solutions.
ITIL compliant
We use Information Technology Infrastructure Library (ITIL) practices in all our planning, implementation and measurement. From specific service level agreements to escalation procedures, we look after our clients from the beginning through to the end of every agreement – all under our clients’ terms.
Australian-based engineers
Our engineers are skilled, experienced and ready to go. Whether on-site or remote, they are well qualified to support all the requirements of your infrastructure.
Monthly reports
Your business receives a monthly update on consumption, activities, changes and resolutions. Our work is completely transparent, and together we determine how your usage can be adjusted as the contract progresses.
Scheduled maintenance
Scheduled maintenance includes applying patches, performing health checks, checking error logs and running a backup restore test. You receive a monthly or quarterly report highlighting any issues that were fixed or need immediate attention.
Benefits
Reduced costs
Ad-hoc purchasing and management of IT infrastructure can lead to critical situations, and many businesses find it near impossible to recover if their infrastructure is destroyed. Our managed infrastructure solution works like clockwork for businesses that value continuity and want costs that are forecast and manageable.
Maximise performance
MIST will advise you on new trends and options to ensure your business gets the best value for money – and that your infrastructure keeps running smoothly and efficiently.
Full-time coverage of your equipment
When equipment begins to malfunction, the thought of losing your data is daunting. Whether in your quiet periods or your busiest times, your equipment needs to be monitored and managed day in, day out.
Less concern about IT staff being away
Staff can be your greatest asset but also your highest cost. If your IT person takes two months’ leave in your busy period, what do you do? That’s exactly when you need your systems working like clockwork.
Let’s talk
Ready to take the pressure off your IT?
Our Australian-based team is ready to help. Call 0488 687 777 or email sales@mist-integration.com.au and we’ll get back to you as quickly as possible.