Managed IT Services
Managed Backup Services
MIST offers a variety of hosted and on-premises solutions tailored to the unique needs of the emerging enterprise. Our engineering team specialises in the design and deployment of high-performance, resilient and scalable mass storage solutions for production or backup systems.
Tailored managed backup solutions
MIST combines managed backup, monitoring and support capabilities to safeguard your business data. Your most important data is backed up both locally on-site and in the private or public cloud.
At a minimum, most businesses need incremental, daily and weekly backups. The most important element of a managed backup system is the ability to restore a lost email, file or hard disk at short notice. Backups can appear to be working while the data is corrupt, so regular off-site backups – including restore tests – are essential.
What’s included?
Scheduled maintenance
Scheduled maintenance throughout the agreement is an essential element of our managed backup services. It ensures every aspect of your backups is working correctly and identifies the updates relevant to your company’s objectives.
Monthly reports
Your business receives a monthly update on consumption, activities, changes and resolutions. Our work is completely transparent, and together we determine how your usage can be adjusted as the contract progresses – giving you peace of mind that your systems are secure.
Onsite, private cloud or public cloud
Onsite backups can be cost-effective depending on the level of security required, and MIST has access to highly secure and resilient data centre facilities. A private cloud is one of the most effective and scalable options for our clients. For security and scalability we often recommend a hybrid, with the mix determined by your current environment and requirements.
Monitoring
Our monitoring tools are one of the most effective ways to ensure a highly secure backup system. With your data and systems consistently monitored, we can identify upcoming issues or faults and resolve them before they affect your backups.
Service level agreements
A complete and transparent SLA sets the standard for how we work with you and what is expected of us to ensure recovery in a critical situation. Our SLAs address the confidentiality and competency concerns many clients have with IT providers, so you can be at ease.
Benefits
Business continuity
Having your data and systems backed up is the core of business continuity. If you experience a system crash, natural disaster or theft of equipment, we’ll be on standby, ready to get your systems up and running again in no time.
Assists with disaster recovery
Disaster recovery is impossible if you haven’t backed up your data. This is an important consideration when setting up your backup agreement with us. See our IT planning services to understand the steps MIST recommends to ensure disaster recovery.
Understanding data security
Security in IT spans many components, from the front end of our solutions through to the back end. Backups are the foundation of data security – and when coupled with monitoring and responsive support, security of all your data is easily achieved.
High-level security within a data centre
Our partners include NEXTDC and Global Switch, highly recognised data centre operators. We use their facilities to ensure your data is maintained and monitored, and liaise with them daily to provide the highest quality service.
Let’s talk
Ready to take the pressure off your IT?
Our Australian-based team is ready to help. Call 0488 687 777 or email sales@mist-integration.com.au and we’ll get back to you as quickly as possible.