Your Trusted Integration & Technology Partner.

IT Services

MIST Integration

Your trusted technology partner

Technology design, management, consulting & support services Tailored for your business requirements

Services We Deliver

Managed IT Services

Services We Deliver

Managed Security Services

How we work

How MIST can assist your business

What are the benefits of a managed service?

There ae significant benefits that can be realised by contracting your IT services to MIST, we can work with you to fix your monthly costs and receive the agreed services, which are backed by a service level agreement (SLA). This frees your organisation to focus on your core business goals and have support when they need it. We can work with you to understand your technology spend and costs and provide guidance on what is the best path forward. We find that our customers experience a wide range of benefits when working with us and allowing themselves to focus on their core business.

With a traditional outsourcing model, you only reach out to the service provider when there is a project or a problem that requires expertise that you don’t have. There is little to no incentive for the outsourcer to offer proactive maintenance to prevent issues from arising. MIST Managed IT Services offer value because our business model moves the operational service burden to MIST.

The more issues the you encounter, the more resources MIST needs to use. Conversely, when we put more time and effort into ensuring you have a smooth-running IT environment, there are fewer issues. Thus, both MIST and your organisation share aligned values – we both want a problem-free IT environment that enhances efficiencies and drives value for money.

Outcomes of proactive IT

  • Early identification of problem areas, with remediation recommendations to help the organisation consider, prioritise and budget more effectively.
  • Preventative planning and maintenance ensure regular tasks are scheduled to identify and implement required updates before they can become significant issues.
  • Proactive support helps protect clients from recently identified issues by forewarning clients and taking immediate action on their behalf when necessary.
  • External view of the business operations, which may help identify commonly hidden bottlenecks and technical issues.
  • Proactive recommendations to take advantage of new or alternative technologies to improve efficiencies or budget savings.

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