IT Services
MIST Integration
Your trusted technology partner
Services We Deliver
Managed IT Services
Services We Deliver
Managed Security Services
How we work
How MIST can assist your business
What are the benefits of a managed service?
There are significant business and operational benefits that can be realised by contracting your IT services with MIST, we can work with you to fix your monthly costs and deliver to you agreed services, which are backed by a service level agreement (SLA). This allows your people to focus on your core business goals and have access to technical support when they need it. We can work with you to understand your technology spend and costs and provide guidance on what is the best path forward. We find that our customers experience a wide range of benefits when working with us and allowing them to focus on doing what they do best!
With a traditional outsourcing model, you only reach out to the service provider when there is a project or a problem that requires expertise that you don’t have. There is little to no incentive for the outsourcer to offer proactive maintenance to prevent issues from arising. MIST Managed IT Services offer value because our business model moves the operational service burden to MIST.
The more issues the you encounter, the more resources MIST needs to use. Conversely, when we put more time and effort into ensuring you have a smooth-running IT environment, there are fewer issues. Thus, both MIST and your organisation share aligned values – we both want a problem-free IT environment that enhances efficiencies and drives value for money.
Proactive IT
- Early identification of problem areas, with remediation recommendations to help the organisation consider, prioritise and budget more effectively.
- Preventative planning and maintenance ensure regular tasks are scheduled to identify and implement required updates before they can become significant issues.
- Proactive support helps protect clients from recently identified issues by forewarning clients and taking immediate action on their behalf when necessary.
- External view of the business operations, which may help identify commonly hidden bottlenecks and technical issues.
- Proactive recommendations to take advantage of new or alternative technologies to improve efficiencies or budget savings.